📋 Legal Documents · In Plain English

Jiliive Terms & Conditions — Clear and Simple

Please read these Terms and Conditions carefully before using Jiliive. We have written everything in plain, straightforward language so every user can easily understand.

Last Updated: January 1, 2026
This document is a legal agreement between Jiliive and its users. By using the platform, you are considered to have accepted these terms.
Bangladesh Version 3.2 2026
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If you have trouble understanding any of our terms, please reach out to our support team.

support@jiliive.click

Welcome to Jiliive. These Terms and Conditions ("Terms") govern your use of the Jiliive platform. By accessing or using the platform, you agree to be bound by these Terms.

We want you to use this platform with full confidence. That's why every topic is explained in plain, easy-to-understand English. If you have any questions, our support team is always ready to help.

⚠️ Important: This platform is strictly for individuals aged 18 and above. Participation by minors is strictly prohibited.

📌1. General Rules

Jiliive is an online gaming and betting platform operated for users in Bangladesh. The following general terms apply to use of this platform:

  • Users must be 18 years of age or older to use the platform.
  • Each individual may only register one account.
  • All information provided at the time of registration must be accurate and truthful.
  • It is entirely the user's responsibility to keep their account password confidential.
  • Using another person's account, or operating an account on someone else's behalf without permission, is not allowed.
  • Using the platform for any illegal activity is strictly prohibited.

Jiliive reserves the right to modify these terms and conditions at any time. Continued use of the platform after any changes have been made will be considered your acceptance of the updated terms.

👤2. Account Registration & Verification

To create an account on Jiliive, you must provide accurate and complete information. Here are a few things to know about the registration process:

  • Registration requires an active mobile number.
  • Your name, date of birth, and address must be accurate.
  • Only one account may be registered per mobile number.
  • Jiliive may request a national ID card or passport for identity verification purposes when necessary.
  • Withdrawals may be delayed if verification has not been completed.

📝 Please note: Registering with false information may result in your account being closed at any time and any funds in it being forfeited.

Account verification is completely free and typically completed within 24 to 48 hours. An OTP will be sent to your mobile number during the verification process.

💳3. Deposit & Withdrawal Policy

The following rules apply to all financial transactions on Jiliive:

  • The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500.
  • Deposits and withdrawals are available via Nagad, Mobile Pay, and Rocket.
  • Deposits are usually credited to your account instantly.
  • Withdrawals may take up to 24 hours to process.
  • The mobile banking number used for withdrawals must be registered to your account.
  • Bonus funds are subject to wagering requirements that must be met before withdrawal.
  • The maximum daily withdrawal limit varies by tier.

✅ VIP members enjoy faster withdrawals. Platinum Tier members have their withdrawals processed in as little as 15 minutes.

If your withdrawal is delayed for any reason, please contact our support team. We aim to resolve the issue within 2 hours.

🎁4. Bonus & Promotion Terms

Jiliive regularly offers a variety of bonuses and promotions. Please read the following terms carefully before claiming any offer:

  • The welcome bonus is available to new members only and can be claimed once.
  • Each bonus comes with specific wagering requirements that must be fulfilled.
  • Bonuses have a limited validity period — typically 7 to 30 days.
  • Multiple bonuses cannot be used at the same time.
  • Cashback bonuses have no wagering requirements.
  • Jiliive reserves the right to modify or cancel any bonus offer at any time.
  • Accounts found to have abused bonuses may be closed.

For full bonus terms and conditions Bonus Page Check or ask our support team.

🎮5. Gaming Rules

All games on Jiliive operate through an internationally certified Random Number Generator (RNG) system. Every outcome is completely random and cannot be influenced by any party.

  • The rules for each game are detailed within the game itself.
  • If a game is interrupted due to a technical issue, the bet for that round will be refunded.
  • Results in Sports Betting are determined by the official score.
  • Bets placed in live betting cannot be cancelled once accepted.
  • If cheating is detected, any winnings associated with the fraudulent activity will be forfeited.

🎯 Remember: Gaming is for entertainment. Never bet beyond your budget. Responsible Gaming Learn more on the page.

Jiliive has a strict zero-tolerance policy against match fixing or any manipulation of results. Accounts found to be involved in such activities will be suspended immediately.

🚫6. Prohibited Activities

The following activities are strictly prohibited on Jiliive and may result in account suspension and legal action:

  • Creating or operating multiple accounts.
  • Using another person's account or placing bets through a third party.
  • Placing bets in patterns designed to abuse bonuses.
  • Using the platform for money laundering or any other illegal financial activity.
  • Using software, bots, or automated systems to play games.
  • Harassment of other users or staff members.
  • Attempting to hack or breach the platform's security systems.
  • Filing a chargeback claim using false or misleading information.

Jiliive reserves the right to investigate any account it deems suspicious, at its own discretion. The account may be temporarily suspended during the investigation.

🔒7. Account Closure & Suspension

Jiliive may close or suspend an account under the following circumstances:

  • If evidence of a Terms violation is found.
  • Failure to verify identity or provision of false information.
  • Suspicious financial transactions.
  • Identified as a minor.
  • At the user's own request.

Users may also request to close their account at any time. The account will be deactivated within 48 hours of the request. Any valid balance remaining in the account can be withdrawn before closure.

💡 As part of responsible gaming, you also have the option to temporarily suspend your own account. Contact support for more details.

⚖️8. Limitation of Liability

Jiliive is not liable for the following:

  • Issues with the user's own device or internet connection.
  • Delays or failures on the part of third-party payment services.
  • Any loss resulting from sharing your account password with others.
  • User gaming losses.
  • Temporary service interruptions caused by unexpected technical issues.

However, if a bet is miscalculated or incorrect odds are offered due to a technical error, Jiliive takes responsibility for correcting it. We are committed to resolving such situations with full transparency.

🔐9. Privacy & Data Protection

Jiliive takes the protection of your personal information very seriously. To learn how we handle your data, please read our Privacy Policy Read.

  • Your personal information is never sold to third parties.
  • All data is protected with SSL encryption.
  • Your information is never shared with anyone except when required by law.
  • You can request to update or delete your personal information at any time.

🔄10. Changes to Terms & Dispute Resolution

Jiliive reserves the right to update these Terms and Conditions at any time. When changes are made:

  • Users will be notified before any major changes take effect.
  • Updated terms take effect as soon as they are published on the site.
  • Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

For any disputes or complaints, please contact our support team first. We aim to resolve all issues within 48 hours. If a resolution cannot be reached, both parties will attempt to settle the matter through mutual discussion.

📞 Contact us: support@jiliive.click | Live chat available 24/7.

Jiliive's Core Commitments

The values behind our Terms & Conditions

📖
Transparent Terms

There are no hidden terms at Jiliive. The conditions for every bonus and offer are written in plain English. What you read is exactly what you get.

⚡
Fast Dispute Resolution

Our goal is to resolve any issue within 48 hours. Our support team is available in Bangla and is genuinely committed to finding you a solution.

🛡️
Data Protection

Your personal information and financial details are protected with the highest level of security. SSL encryption and regular security audits are a standard part of how we operate.

🎯
Fair Gaming

Our certified RNG system ensures every outcome is completely fair. Manipulation of any kind is not possible, and we are committed to upholding that guarantee.

🌱
Responsible Gaming

Jiliive does not encourage excessive gaming. Deposit limits, self-exclusion options, and support resources are always available.

🔄
Regular Updates

Users are notified before any changes to the Terms take effect. We believe staying informed about updates is every user's right.

Frequently Asked Questions About Terms & Conditions

Frequently Asked Questions

A wagering requirement means you must place bets totaling a set amount before you can withdraw bonus funds. For example, if a ৳100 bonus has a 5x wagering requirement, you need to wager a total of ৳500 before withdrawing. Cashback bonuses at Jiliive have no wagering requirements.

Accounts are only closed for specific reasons — such as a breach of terms, false information, being underage, or suspicious activity. Playing normally carries no risk. If you receive a notification about your account being closed, contact support immediately.

Yes, users will be notified before any major changes. For minor updates, the revised date will be displayed on the page. It's a good idea to revisit this page from time to time.

If you close your account voluntarily, any valid balance in your account can be withdrawn. However, bonus funds will not be returned if wagering requirements have not been met. If your account is closed due to a Terms violation, your balance may be forfeited.

Multiple accounts cannot be created from the same mobile number or device. However, two members of the same household may each open a separate account using different mobile numbers and different ID documents. Both will be eligible to receive the welcome bonus.
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